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Orders are dispatched within 24 hours. Exceptions Please note for some larger furniture and playtime items the delivery times may vary.

Further delivery information is displayed on the items product page.

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  • Preorder items will be dispatched within the timescale indicated on the product page. All items in your order will be held until your preorder item arrives in stock. International Delivery Track your item - Dispatch confirmation email with a web-based tracking. Delivery time to Europe days. Delivery time Rest of World Working Days Any applicable customs charges, import duties and taxes are not included at checkout and are to be paid by the customer. We ship to all countries, but if you find we do not ship to your country at checkout, please contact us for a shipping quote.

    Contact Us info scandiborn. You can email us 24 hours a day and we will respond as quickly as possible. Weekend emails will normally be dealt with on Monday. Exchanges We know that our customers often like to exchange for a different product s , this is why offer FREE exchanges.

    cot bed game Cot bed game

    If you would like to exchange your product s for another product s OR for store credit please contact us via our contact form and we will organise for a free shipping label to be emailed across to you for a drop off or collection. Refunds We are happy to accept returns for refund within 14 days of receipt, providing we receive the returned item s unused and in their original packaging we can offer you a full refund.

    Please include your returns slip which can be printed HERE. Customers are responsible for all return shipping costs.

    cot bed with mattress and drawer

    All refunds will be processed within 14 days of receipt of the product and credited back using your original form of payment. Other Information Sale Items: This does not affect your consumer rights. We can not accept returns on furniture items unless they are faulty.

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  • If there are any issues please contact us in writing at info scandiborn. These products are non-refundable unless there is a fault with the product. The product s must be in stock at the other retailer and delivery must be within the same timelines.

    When can this sleep problem begin? We can not accept returns on furniture items unless they are faulty.

    The price match will take into account delivery charges from the other retailer.

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